A well-structured Quality Management System (QMS) is vital for maintaining food safety, achieving certification, and meeting both legal and customer requirements. Phoenix Food Consultancy designs, implements, and enhances QMS’s tailored to the specific needs of your food business.
A Quality Management System provides the foundation for consistent food safety, product quality, and regulatory compliance. Whether aligned with a GFSI scheme such as BRCGS or ISO, or a sector-specific standard like SALSA or Bord Bia, your QMS should reflect the processes and risks unique to your operation.
Many businesses also adopt bespoke or retailer-specific standards, such as Tesco’s TFMS. Regardless of the standard, a QMS must be systematic, clearly documented, and integrated into your daily operations to be truly effective.
Phoenix Food Consultancy supports businesses with the full lifecycle of QMS implementation – from gap analysis and project management to documentation, internal auditing, and audit preparation. We also streamline outdated systems to improve efficiency without compromising compliance.
Your QMS should be more than a paper exercise—it should reflect how your business operates. We build systems that are practical, user-friendly, and effective, ensuring your teams understand and engage with them fully.
Systems built to align with GFSI and customer standards while remaining legally compliant.
Every system is developed around your processes, risks, and business goals.
Full support from documentation through to audit day - including pre-assessments and post-audit improvements.
Years Experience
Tony Crilly BSc. (Hons) FIFST has over 25 years experience designing, implementing, and managing certified food safety and quality management systems across a wide range of product categories. From BRCGS and ISO to Bord Bia, SALSA, and customer-specific schemes like TFMS, Tony has helped numerous food businesses achieve and maintain compliance.
Whether developing a QMS from the ground up or restructuring a bloated system, Tony delivers practical, structured solutions that work in the real world. His approach blends technical compliance with operational insight – ensuring your QMS is not only audit-ready, but adds real value to your business.

Develop robust HACCP systems that comply with EU/UK legislation and certification schemes.

Ensure your business meets legal obligations with clear guidance and practical implementation support.

Internal audits, supplier assessments, and GFSI pre-assessments tailored to your compliance needs.

Short-term cover or project-based technical support delivered by a senior food safety specialist.

Full-site hygiene assessments, documentation reviews, and improvement strategies.

Deliver tailored in-house training on food safety, QMS, allergens, and operational compliance.
Phoenix Food Consultancy provides expert-led food safety and technical support to food businesses across the UK and Ireland.
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